For declared catastrophe events, mobilisation begins within 24-48 hours. Area-wide aerial capture documents entire affected zones in a single deployment, creating a georeferenced dataset that multiple desk-based adjusters can access simultaneously. After the 2024 Calgary hailstorm (130,000+ claims), drone-assisted teams completed nearly 1,000 property inspections in five weeks at 6-13 minutes per property. Ground-level, interior, and underwater capture can be integrated into the same mobilisation where required.

A pre-loss digital twin creates a timestamped, measurement-grade record of property condition before any event occurs. When a claim is lodged, adjusters compare the pre-loss baseline against post-event capture to objectively determine what damage is new versus pre-existing. This eliminates the subjective judgment that creates disputes and closes the opportunity for fraudulent claims. The Insurance Fraud Bureau of Australia estimates $2.2 billion in fraudulent claims annually, with 75% going undetected. Objective pre-loss evidence removes the ambiguity that fraud relies on.

Published case studies demonstrate measurable returns: 30% reduction in loss adjustment expense (Bees360/AWS), 37% faster settlement with carriers (Master Restoration/Matterport, 2024), and 3.5 workdays saved per claim through remote assessment alone (ATI Restoration/Matterport, 2021). For batch property assessments starting from $250 per property versus $500-$1,500+ for traditional individual site visits, the cost per assessment drops further at program scale. The primary ROI drivers are reduced site visits, faster cycle times, fewer disputed claims, and lower fraud exposure.

Yes. Data captured using calibrated, enterprise-grade sensors with full metadata chains (GPS coordinates, timestamps, sensor calibration certificates, operator credentials) meets the evidentiary standards required by Australian courts. When captured under an ISO 9001 quality management system with documented chain of custody, this evidence is used in engineering expert reports, insurance litigation, subrogation claims, and dispute resolution proceedings. All deliverables include methodology statements suitable for expert report annexures.

Yes. Interactive 3D models, high-resolution imagery, thermal overlays, and measurement tools are accessed through a standard web browser. No specialist software installation or IT integration is required to begin. Adjusters navigate to any property in the dataset, take measurements, annotate damage, compare pre-loss and post-loss conditions, and complete assessments remotely. Multiple adjusters can work simultaneously across the same dataset, which is how one capture supports hundreds of remote assessments.

The program covers all property types and access environments in a single provider relationship: residential (batch roof assessment), high-rise and strata (facade, balconies, plant rooms), commercial (roof condition, renewal inspections), industrial (complex structures, hazardous environments), agricultural and rural (large-area mapping), marine and waterfront (hull, marina, submerged infrastructure via ROV), and land or broadacre (flood extent, erosion, boundary disputes). Aerial, ground-level 360, confined space, thermal, and underwater capture are combined as needed per property.

Calibrated radiometric thermal sensors detect conditions invisible to standard photography: moisture ingress beneath roof membranes, electrical hotspots indicating fire risk, insulation failures, HVAC leaks, and concealed water damage. Temperature measurements are accurate to plus or minus 2 degrees Celsius. For underwriting, thermal data identifies risks that would otherwise go undetected until they become claims. For claims, thermal evidence establishes causation chains for subrogation by demonstrating that specific defects existed prior to loss events.

Insurance demand is inherently variable. Three properties this week, three hundred next week after a cyclone. A structured program provides surge capacity without fixed headcount. The operator network scales up for catastrophe events and scales down between them, so you are not carrying idle capacity cost. During quiet periods, the program focuses on annual baseline captures, renewal inspections, and portfolio condition monitoring. During events, the same infrastructure pivots to rapid area-wide response with priority mobilisation for program clients.

Individual property assessments start from $250 per property for image capture and batch assessment, with condition reports and 3D models priced on scope. Area-wide catastrophe capture is priced per deployment based on the geographic area and number of properties within the zone. Annual baseline programs are priced per property per capture cycle with volume pricing applied at scale. Program clients receive priority CAT response guarantees as part of their retainer. The cost per assessment drops significantly at program scale compared to traditional individual site visits at $500-$1,500+ each. A scoping discussion defines exact deliverables and pricing structure for your portfolio.

All deliverables are produced in industry-standard formats compatible with existing claims workflows. High-resolution imagery, measurements, and condition reports can be attached directly to claim files within Xactimate, Symbility, ClaimCenter, and other platforms your team already uses. Interactive 3D models are accessed via browser link, requiring no software installation or IT integration. Georeferenced orthomosaics export as GeoTIFF for GIS systems. Measurement data exports in formats that align with Xactimate sketch and measurement tools, allowing estimators to pull verified dimensions directly into their scope of works rather than relying on manual field measurements. We work with your operations team during onboarding to align output formats with your specific system requirements.

We operate Australia-wide from our Gold Coast headquarters, with engagements scoped nationally and internationally. For catastrophe events, our scalable operator network deploys to any affected region within 24-48 hours regardless of location.